Whos-Using-Microsoft-Teams-The-Big-Brands-That-Might-Surprise-You

Microsoft has positioned Teams as its hub for intelligent communications and collaboration across chat, voice, video and business processes. The rapid growth in daily and monthly active users shows how popular Teams has become for workplace collaboration and remote work.

Microsoft Teams User Statistics

Microsoft Teams has seen massive growth in active users since its launch in 2017. Here are some of the key statistics:

Over 145 million monthly active users as of October 2021. Microsoft is projecting Teams will grow to over 250 million monthly active users by 2024.
Over 250 million meeting participants in a single day as of April 2022.
75 million daily active users as of January 2022. Teams is seeing consistent growth in daily active usage.
Around 20 million daily active users of Teams mobile apps as of January 2022, showing the importance of mobile access.
183,000 education organizations were using Teams by 2021. Usage in education has grown significantly with remote learning.
Over 500,000 organizations had adopted Teams by 2021. This includes enterprises, SMBs, government agencies and educational institutions.

Microsoft Teams Usage Metrics

Microsoft Teams has seen massive growth in usage since its launch in 2017. One of the key usage metrics for Microsoft Teams is the number of meeting minutes hosted per day.

According to Microsoft, Teams currently hosts over 4 billion meeting minutes per day. To put this into perspective, if you joined a Microsoft Teams meeting 24 hours a day, it would take you over 7,000 years to attend all the meeting minutes hosted on Teams each day!

The average length of a Teams meeting is around 45 minutes. Microsoft has not provided a breakdown of what percentage of meetings fall into various length buckets (e.g 30 mins, 60 mins, 90 mins).

Most of the 4 billion+ meeting minutes per day are comprised of video calls rather than audio-only calls. Approximately 65-70% of Microsoft Teams meeting minutes involve video conferencing. This underscores how Teams has become vital for face-to-face virtual collaboration in many organizations.

With the massive shift to remote work over the past few years, services like Teams that enable video conferencing have seen their usage skyrocket. The 4 billion+ daily meeting minutes highlight Microsoft Teams’ position as one of the most widely used video conferencing and virtual collaboration platforms globally.

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Microsoft Teams Revenue

Microsoft Teams’ revenue has skyrocketed as the platform’s user base has grown. According to projections, Microsoft Teams is expected to generate over $5 billion in revenue for Microsoft by 2024.

In 2021, Microsoft Teams revenue was approximately $3 billion.
Revenue is projected to reach $5 billion by 2024.
The majority of Microsoft Teams revenue comes from Microsoft 365 commercial and education subscriptions that include Teams.
Additional revenue is generated from standalone Teams subscriptions as well as Live Event features for hosting virtual events.
As daily active users continue to rise, reaching 75 million in 2021, revenue growth is anticipated to remain strong.
Microsoft is rapidly innovating new Microsoft Teams features to drive further adoption across enterprises, education, and frontline workers.
With the shift to hybrid work models, revenue from services like Microsoft Teams is increasingly important for Microsoft’s overall financial performance.

Microsoft is successfully monetizing Teams by integrating it into Microsoft 365 licenses and driving upgrades to premium SKUs. Microsoft Teams has become one of the company’s fastest growing and most strategic products. Strong revenue growth is expected to continue as organizations accelerate their digital transformation and adoption of modern work solutions.

Microsoft Teams Market Share

Microsoft Teams has rapidly gained market share since its launch in 2017. According to Microsoft, Teams is now used by over 500,000 organizations globally.

One statistic that demonstrates Teams’ impressive market penetration is its adoption by major corporations. An astounding 91% of Fortune 100 companies use Microsoft Teams as their collaboration platform. Additionally, over 60% of Fortune 500 companies have deployed Teams.

Teams’ growth amongst large enterprises is partially attributed to Microsoft’s existing relationships in the enterprise market. Many Fortune 500 companies were already Microsoft 365 customers, so adopting Teams was a natural next step.

However, even amongst Microsoft’s existing customers, the speed at which Teams achieved market leadership in enterprise collaboration tools is remarkable. Within 2 years of launch, Teams surpassed legacy competitor Slack in total users.

The market share amongst large companies shows that Teams is emerging as the de facto collaboration standard for the enterprise. Its native integration with Microsoft 365, partnerships with device manufacturers, and global scale give it advantages with large, multinational corporations.

As Teams continues its rapid growth, it is positioned to achieve market dominance in workplace communication and become an essential productivity platform for businesses of all sizes.

Microsoft Teams Demographics

Microsoft Teams has users across all age groups, but the largest share are in the 25-44 age range. According to Microsoft’s data, 47% of Microsoft Teams users fall into the 25-44 age bracket.

The next largest age group is 45-54 at 19% of users, followed by 18-24 (16%), 55-64 (12%), and 65+ (6%). Clearly Microsoft Teams has appeal across generations, but millennials and younger Gen Xers make up the bulk of users.

Looking at gender, Microsoft Teams is used relatively equally by men and women. 54% of users identify as male, while 46% identify as female according to Microsoft’s published demographic data.

Geographically, Microsoft has not provided a breakdown of Microsoft Teams users by country. However, given Microsoft’s strong enterprise penetration in the US as well as large adoption in Europe, these regions likely make up a significant portion of the user base.

In summary, Microsoft Teams users span age groups but lean slightly more male and towards 25-44 year olds. The platform has global reach but high market share in the US and Europe suggests significant users in those regions.

Microsoft Teams Industries

Microsoft Teams is used across many different industries, but certain sectors have emerged as the heaviest users of the collaboration platform. Here’s an overview of the top industries using Teams:

Healthcare

The healthcare industry was quick to adopt Microsoft Teams, with organizations leveraging it to improve care coordination and collaboration among medical teams. Features like chat, video meetings, and document collaboration have proven especially beneficial for healthcare providers.

Financial Services

Banks, insurance companies, and other financial service firms rely on Teams for secure collaboration and communication. The finance industry handles highly sensitive data, and Microsoft Teams offers robust security, compliance, and data governance features.

Retail

Retailers use Microsoft Teams to break down silos and enhance teamwork between headquarters, stores, warehouses, suppliers and more. The ability to broadcast live videos and share store data via Teams is invaluable for major retail chains.

Education

Many schools and universities use Microsoft Teams for remote learning, virtual classrooms, collaboration between students and teachers, and facilitating group assignments. Education is one of Microsoft’s biggest segments for Teams.

Government

Microsoft Teams is FedRAMP authorized for government use at all levels. Public sector organizations employ Teams for everything from digital town halls to agency communications to first responder coordination. Its security features meet stringent government standards.

Manufacturing

Global manufacturers operate complex supply chains, machines and multinational operations. Microsoft Teams allows manufacturing teams to streamline processes and collaborate across multiple locations and departments.

This covers some of the major industries turning to Microsoft Teams to upgrade workforce collaboration, productivity, and digital transformation. The platform’s flexibility makes it suitable for diverse use cases across sectors.

Microsoft Teams Company Sizes

Microsoft Teams is used by organizations of all sizes, from small businesses to large enterprises. Here’s a breakdown of Microsoft Teams adoption by company size:

Small Businesses

Around 25-30% of Microsoft Teams users are small businesses with under 50 employees.
Teams provides an affordable collaboration solution for small companies to enable remote work and improve productivity.
Features like chat, video meetings, file sharing and integrations with Office apps cater well to small business needs.

Mid-Size Companies

Roughly 35-40% of Microsoft Teams users come from mid-size companies with 50-1000 employees.
Mid-size firms gain the most benefits from using Teams for cross-departmental collaboration.
Teams helps mid-size companies centralize communication, content and workflows as they scale their operations.

Enterprises

Enterprises with over 1,000 employees represent 30-35% of Teams users.
Teams is widely adopted by large enterprises to connect their global workforce.
Features like IT management controls, security compliance and scalability make Teams well-suited for large organizations.
Many Fortune 500 companies rely on Teams for improving workforce productivity and engagement.

In summary, Microsoft Teams caters to organizations of any size, from small startups to large multi-national corporations. The majority of Teams users come from mid-size and large enterprises. However, small businesses are increasingly adopting Teams for affordable and effective collaboration.

Most Used Microsoft Teams Features

Microsoft Teams packs a wide range of collaboration and communication features into one platform. But with so many capabilities available, which ones do users rely on the most day-to-day?

Based on Microsoft’s own data and surveys, these are the most widely and frequently used features within Teams:

Chat – The chat functionality sees extremely high daily use, with over 5 billion chat messages sent within Teams per day. Chat allows users to have focused 1:1 or group conversations.
Video conferencing – After chat, video meetings are the next most used feature on Teams. Around 65-70% of the 4 billion+ Teams meeting minutes per day involve video calling. The video conferencing supports up to 250 participants.
File collaboration – The ability to share and co-author Word, Excel, PowerPoint documents within Teams is a popular way to work on files with colleagues. This allows content to stay in context within the conversation.
Screen sharing – During video meetings, users regularly leverage screen sharing to present their desktops or applications to other participants. This brings visibility into work and discussions.
Integrated Office apps – Having Office apps like Word, Excel, PowerPoint embedded within Teams makes it easy to bring docs into meetings and chats on the fly. This Office integration sees widespread daily use.

While capabilities like wikis and automated workflows are available, research shows they have lower utilization rates compared to the core communication and collaboration pillars listed above. These top features account for the lion’s share of daily activity within Microsoft Teams.

Microsoft Teams Integrations

Microsoft Teams offers integrations with a wide variety of third-party apps and services to enhance collaboration and productivity. Here are some of the most popular app integrations used with Microsoft Teams:

Slack – The Slack app allows you to receive and respond to Slack messages directly within Microsoft Teams. This is useful for organizations that use both Slack and Teams.
Trello – The Trello app integrates this popular task management tool into Teams. You can create new Trello boards, update cards, and receive notifications without leaving Teams.
GitHub – The GitHub app enables you to monitor GitHub projects, mentions, pull requests, and more directly within Microsoft Teams channels and chats.
Zoom – The Zoom app allows Teams users to schedule, start, and join Zoom meetings from within Microsoft Teams. This provides easy access between the two platforms.
Adobe Creative Cloud – Get notifications from Creative Cloud applications in Teams and share web links to Creative Cloud files stored in Teams channels.
SurveyMonkey – Create surveys with SurveyMonkey’s app, share them with your Teams channels or chats, and discuss the results without switching between platforms.
Polly – Microsoft’s Polly app uses AI to create poll questions and surveys for Teams users to quickly gather feedback in channels and chats.
Power BI – Share interactive Power BI dashboards, reports, and metrics right within Teams conversations to bring data insights into collaboration.
Power Apps/Power Automate – Embed Power Apps directly in Teams channels and chats to improve workflows. Automate processes with Power Automate.
Workato – Automate your workflows by connecting Microsoft Teams to your essential business apps with Workato.

Microsoft Teams vs. Competitors

Microsoft Teams is part of the competitive workplace collaboration and communication software market. Here’s how Teams compares to some of its top competitors:

Teams vs. Slack

Teams has more monthly active users (145 million vs 12 million) but Slack still edges out Teams in daily active users (12 million vs 10 million).
Teams is focused more on enterprise collaboration for companies, while Slack has been very successful at targeting small and medium businesses.
Slack has more third-party app integrations available, while Teams offers deep native integration with Microsoft productivity apps like Word, Excel, PowerPoint and Outlook.

Teams vs. Zoom

Zoom is primarily a video conferencing and meetings platform, while Teams offers a broader set of features including messaging, file sharing and app integrations.
For simple video calls, Zoom is easier to use out of the box. Teams requires some configuration of teams and channels before video meetings work smoothly.
Zoom has some more advanced large meeting features for webinars and events, but Teams is rapidly catching up with support for up to 1,000 participant meetings.

Teams vs. Webex

As with Zoom, Webex is primarily a video conferencing tool while Teams is a broader collaboration platform.
Webex has a very strong hold in the enterprise video conferencing market. Teams offers a broader solution and is riding the growth of Microsoft 365 adoption.
Webex lacks native integrations with popular productivity tools like Microsoft Office. This integration is a major advantage for Teams.

Teams vs. Google Workspace

Teams integrates tightly with Microsoft apps like Outlook and Office, while Google Workspace integrates with Gmail and Google Docs. Which suite you prefer will depend heavily on which vendor’s tools you use more.
Google Workspace offers some functionality like live document collaboration that Teams lacks. But Teams offers other advantages like guest access and a huge third-party app ecosystem.

Overall Microsoft Teams is a top contender in the workplace collaboration market due to its broad feature set and integration with Microsoft 365 and Office productivity tools. But competitors like Slack, Zoom and Google Workspace still maintain strengths in areas like small business and video conferencing.

Who’s Using Microsoft Teams? The Big Brands That Might Surprise You

Microsoft Teams User Statistics

Microsoft Teams Usage Metrics

Microsoft Teams Revenue

Microsoft Teams Market Share

Microsoft Teams Demographics